Shipping Policy

Worldwide Shipping

We proudly offer worldwide express shipping on all orders.

All shipments are sent using tracked and insured express delivery services to ensure your order arrives safely and securely.

Shipping Costs

We offer complimentary express shipping on eligible orders.

For most destinations, free express shipping is available on orders over €300. Certain regions may require a higher threshold due to international shipping costs.

Shipping costs and any applicable free shipping eligibility are displayed during checkout before payment is completed.

Processing Times

All orders are processed within 24–48 hours before shipment.

Please note that processing times may vary slightly during busy periods, holidays, or depending on product availability.

Delivery Times

Delivery times vary depending on the product, destination country, and fulfillment warehouse.

The estimated delivery time for each product is displayed directly on the relevant product page before a customer completes their purchase.

Typical express delivery estimates:

• European Union: approximately 1–3 business days
• Worldwide: approximately 2–7 business days

Please note that these delivery times are estimates and may occasionally be affected by customs procedures, weather conditions, public holidays, or carrier-related delays outside of our control.

Tracked & Insured Shipping

Every order is shipped using express tracked and insured delivery services.

Please note that shipment insurance coverage applies to loss of the shipment during transit only, subject to carrier investigation and confirmation.

We choose to maintain transparent product pricing while ensuring every shipment receives the level of care, security, insurance coverage, and professional handling luxury timepieces deserve.

Because many of our watches are high-value items, secure transportation is extremely important to us throughout every stage of the delivery journey. For this reason, all orders are shipped using premium express tracked and insured delivery services rather than lower-standard shipping alternatives.

Customs Duties, Import Taxes & Local Charges

Orders shipped internationally may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost displayed on our website and remain the responsibility of the customer.

We recommend contacting your local customs authority before placing an order if you are unsure whether such charges may apply.

International Fulfillment

To provide broader product availability and efficient international delivery, orders may be fulfilled from different international warehouses depending on the product and destination country.

As a result, delivery times may vary between products.

Incorrect Shipping Information

Please ensure all shipping information provided during checkout is correct and complete.

We cannot be held responsible for orders delayed, lost, or returned due to incorrect shipping information provided by the customer.

Delays

While we work closely with our shipping partners to ensure timely delivery, delays caused by customs procedures, weather conditions, or carrier disruptions may occasionally occur and are outside of our control.

Risk of Loss

The risk of loss or damage to a product passes to the customer once the order has been successfully delivered to the delivery address provided during checkout.